These terms apply to all visitors and registered users of the Herbvive platform. By accessing or using this website, you agree to the following terms and policies:
1. Platform Nature
- Herbvive is a practitioner-only platform that provides contract manufacturing services for personalized herbal dietary supplement formulations.
- The platform is not open to the general public and does not sell directly to consumers.
- All products provided are classified as dietary supplements, not drugs or prescriptions, under U.S. law.
2. User Eligibility
Only licensed healthcare professionals such as:
- Licensed Acupuncturists (L.Ac.),
- Doctors of Oriental Medicine (DOM),
- Naturopathic Doctors (ND),
may register and place orders.
- Each user must submit valid credentials and pass manual verification.
- Herbvive reserves the right to reject, suspend, or terminate any account found to be non-compliant.
3. Practitioner Responsibility
Practitioners are solely responsible for:
- The accuracy and appropriateness of the formulas submitted;
- Compliance with applicable federal and state laws;
- Clinical outcomes and patient guidance.
Herbvive does not verify submitted formulas, does not provide medical advice, and does not endorse or recommend any ingredients or combinations.
4. Privacy & Data Security
- Herbvive processes all personal data in accordance with HIPAA, CCPA, and applicable privacy laws.
- Patient information submitted for labeling or fulfillment is used only for the intended order and is never sold, reused, or shared.
5. Prohibited Conduct
The following activities are strictly prohibited:
- Registration or order placement by individuals without valid credentials;
- Re-selling products to non-patient individuals or the general public;
- Promoting products using disease-treatment claims;
- Public display of formula content or labels without written permission;
- Copying or distributing website content, software, or trademarks.
Violation of these policies may result in immediate suspension or permanent account termination.
6. Limitation of Liability
Herbvive is responsible only for accurate production and fulfillment based on the submitted formula.
The company is not liable for:
- Misuse of products by practitioners or patients;
- Adverse reactions or clinical outcomes;
- Any form of off-label use or modification of formulas;
- Third-party shipping delays or losses.
7. Governing Law
- This agreement is governed by the laws of the State of California and the United States.
- Disputes shall be resolved in courts located in Los Angeles County, California.