Terms of Use & Legal Disclaimer

These terms apply to all visitors and registered users of the Herbvive platform. By accessing or using this website, you agree to the following terms and policies:

1. Platform Nature

  • Herbvive is a practitioner-only platform that provides contract manufacturing services for personalized herbal dietary supplement formulations.
  • The platform is not open to the general public and does not sell directly to consumers.
  • All products provided are classified as dietary supplements, not drugs or prescriptions, under U.S. law.

2. User Eligibility

Only licensed healthcare professionals such as:

  • Licensed Acupuncturists (L.Ac.),
  • Doctors of Oriental Medicine (DOM),
  • Naturopathic Doctors (ND),

may register and place orders.

  • Each user must submit valid credentials and pass manual verification.
  • Herbvive reserves the right to reject, suspend, or terminate any account found to be non-compliant.

3. Practitioner Responsibility

Practitioners are solely responsible for:

  • The accuracy and appropriateness of the formulas submitted;
  • Compliance with applicable federal and state laws;
  • Clinical outcomes and patient guidance.

Herbvive does not verify submitted formulas, does not provide medical advice, and does not endorse or recommend any ingredients or combinations.

4. Privacy & Data Security

  • Herbvive processes all personal data in accordance with HIPAA, CCPA, and applicable privacy laws.
  • Patient information submitted for labeling or fulfillment is used only for the intended order and is never sold, reused, or shared.

5. Prohibited Conduct

The following activities are strictly prohibited:

  • Registration or order placement by individuals without valid credentials;
  • Re-selling products to non-patient individuals or the general public;
  • Promoting products using disease-treatment claims;
  • Public display of formula content or labels without written permission;
  • Copying or distributing website content, software, or trademarks.

Violation of these policies may result in immediate suspension or permanent account termination.

6. Limitation of Liability

Herbvive is responsible only for accurate production and fulfillment based on the submitted formula.

The company is not liable for:

  • Misuse of products by practitioners or patients;
  • Adverse reactions or clinical outcomes;
  • Any form of off-label use or modification of formulas;
  • Third-party shipping delays or losses.

7. Governing Law

  • This agreement is governed by the laws of the State of California and the United States.
  • Disputes shall be resolved in courts located in Los Angeles County, California.

平台使用协议与免责声明

本协议适用于所有访问或注册使用Herbvive平台的用户。您访问或使用本网站即表示您同意以下条款:

一、平台性质

  • Herbvive是一个仅限执业医师使用的配方定制平台,提供个性化草本膳食补充剂的合同代工服务。
  • 平台不对公众开放,也不面向终端消费者销售产品。
  • 所有产品均归类为膳食补充剂,不属于药品或处方药。

二、用户资格

仅以下专业人员可以注册并使用本平台:

  • 持证针灸师(L.Ac.);
  • 中医博士(DOM);
  • 自然医学医生(ND)等执业人员。
  • 注册用户必须提交有效证照并通过人工审核。
  • 平台保留拒绝、暂停或终止不合规账户的权利。

三、医师责任

执业医师须对以下事项承担全部责任:

  • 提交配方的准确性与适用性;
  • 遵守州与联邦有关法律法规;
  • 患者使用结果及相关临床指导。

Herbvive不验证配方内容,不提供医学建议,不对任何成分或组合进行推荐。

四、隐私与数据保护

  • Herbvive依据HIPAA、CCPA及其他适用法律处理所有个人数据。
  • 所有为标签或订单履约而提交的患者信息仅用于本次订单,平台不会出售、共享或重复使用相关数据。

五、禁止行为

以下行为严禁在平台上出现:

  • 非执业人员注册或下单;
  • 将产品转售给非患者或普通消费者;
  • 以治疗疾病为名宣传平台产品;
  • 未经授权公开展示标签或配方内容;
  • 擅自复制、传播网站内容或软件界面。

如有违反,平台有权立即暂停或永久终止账户。

六、责任限制

Herbvive仅对根据医师提交配方进行的准确调配与配送负责。

平台不对以下情况承担任何责任:

  • 医师或患者的错误使用行为;
  • 产品使用后的不良反应或临床结果;
  • 对配方的修改、擅自扩大用途;
  • 第三方物流造成的延误或损失。

七、法律适用

  • 本协议受加利福尼亚州及美国联邦法律管辖。
  • 若发生争议,均应提交至加州洛杉矶县法院处理。